How can we help?

Open the dress, pick your size, tap Add to bag, then Pay. You can order from several shops at once; each shop gets its own order.

Ready-made dresses usually arrive in 1–3 days. Made-to-order dresses show their making time on the dress page (for example 7 days), plus delivery.

KWD 2.000 per shop, anywhere in Kuwait. You see it in the bag before you pay.

Yes. Tap Chat on the dress or in your order. Shops can adjust sizes and lengths.

Yes, before the shop accepts it, and you get everything back. If the shop cancels, you also get everything back.

Profile → My orders. Each order shows its step: Paid → Being made → On the way → Delivered.

KNET, Apple Pay or card. Every fee is shown before you pay.

Yes. LBS holds your money until you have the dress. The shop is paid after you confirm, or 2 days after delivery.

Type it in your bag before you pay. The discount shows in the fees, so you see the total first.

A 5% fee on the dresses, shown in the bag before you pay.

No. Payments are handled by our licensed payment partner; LBS never sees or stores your card number.

Tap Report a problem on the order, add photos and send. LBS checks it, and the shop is not paid until then.

You choose: back to your card or bank, or as LBS credit with 5% extra to spend on any dress.

Money in your LBS account, used automatically on your next order. It can't be cashed out.

If something is wrong (damaged, the wrong dress, or it never arrived), tell us within 2 days of delivery. If you just changed your mind, each shop has its own return policy, so ask the shop in the chat. Made-to-order dresses can't be returned just because you changed your mind.

LBS pays the return delivery for now.

The more you buy, the higher your rank (Rookie → Uncommon → Rare → Epic → Legendary → Mythic), based on the last 12 months. Higher ranks get a discount on every order, free delivery, early access to new collections and a birthday gift. See Profile for your rank.

Settings → Language, and Settings → Dark mode. Appearance also lets you pick a theme color and text size.

Settings → Account and security: turn on 2-step verification (a code from an authenticator app) and Face ID lock.

On the sign-in screen tap "Forgot password?" and we send a link to your email. Nobody at LBS can see your password.

Settings → Privacy → Delete my account. It's deleted after 14 days, so you can change your mind. Open orders and money on hold must finish first.

Go to Profile and tap Open your shop. LBS checks it before it goes live.

Kuwait's Digital Commerce Law asks every online seller, Instagram shops included, to be registered with the Ministry of Commerce and to hold a commercial or home business license.

Your first 30 days are free. After that LBS keeps a share of each sale based on your rank (from 30% for Rookie down to 15% for Mythic). You see every fee in your seller dashboard.

When the buyer confirms the dress arrived, or 2 days after you upload the delivery photo. The money goes to your IBAN through our payment partner.

It's your proof the buyer got the dress. Without it, the money can't be released automatically.

Your rank is set on the 1st of each month from last month's delivered sales. Higher ranks pay a lower share, earn more from shops they invite, and get extras like Top shops and the Home cover.

Share your invite code from Profile → Invite shops. When a new shop joins with it and gets approved, you earn a small share of its sales for a few months, paid by LBS (the new shop keeps its full price).